top of page

Terms & Conditions

1. Eligibility

By accessing our website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement under Indian law. If you are under 18, you may only use our services under the supervision of a parent or legal guardian.

2. User Account

To access certain features, you may be required to create an account. By doing so, you agree to:

  • Provide accurate, current, and complete information during registration.

  • Update your information promptly to maintain its accuracy.

  • Keep your account credentials secure and confidential.

  • Accept full responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate your account, refuse service, or cancel orders if these Terms are violated.

3. Product Information & Pricing

We strive to ensure all product descriptions and information are accurate and up to date. However, due to the bespoke and curated nature of our products, all pricing is available on request only.

  • Prices are subject to change at any time without prior notice.

  • Any quotes provided are valid for a limited period and are non-binding until confirmed in writing.

  • All prices are listed in Indian Rupees (INR), unless otherwise specified.

4. Orders & Payments

By placing an order, you agree to:

  • Provide accurate billing and shipping details.

  • Use only valid and authorized payment methods.

We accept various payment methods, including credit/debit cards and digital wallets, via secure gateways. Orders are subject to our acceptance, and we reserve the right to cancel any order at our discretion, including cases of suspected fraud.

5. Shipping & Delivery

We offer shipping services across India and, in select cases, internationally.

  • Shipping fees and estimated delivery times will be shown at checkout.

  • Delivery times may vary based on your location and external factors such as customs or postal delays.

  • A tracking link will be provided upon dispatch.

While we take utmost care in packaging, we are not liable for damage or loss during transit. However, we will assist in coordinating with the courier service to resolve any issues.

6. Returns & Refunds

Due to the handmade, custom, and delicate nature of our sculptures and artifacts, we do not accept returns or offer refunds under any circumstances.

  • Please ensure you review all product details, specifications, and visuals before confirming an order.

  • In the rare event of damage during transit, we will assist in liaising with the courier or insurance provider, but we do not guarantee compensation.

7. Intellectual Property

All content on our website—including images, text, logos, and designs—is the intellectual property of Sculpted Treasures or its licensors and is protected by applicable Indian intellectual property laws. You may not use, copy, or distribute any content without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Sculpted Treasures, its affiliates, employees, and representatives shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities arising from your use of our website or products.

Our liability, if any, for direct damages shall be limited to the amount paid for the product or service in question.

9. Indemnification

You agree to indemnify and hold harmless Sculpted Treasures, its employees, affiliates, and partners from any claims, losses, or liabilities arising out of your breach of these Terms or your violation of any law or third-party rights.

10. Privacy

We are committed to protecting your privacy. Our collection and use of personal information are governed by our Privacy Policy. By using our website, you consent to the terms outlined in that policy.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Insert City/State], India.

12. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after such changes constitutes your acceptance of the new Terms.

13. Force Majeure

We will not be held responsible for any delay or failure in performance due to causes beyond our control, including but not limited to natural disasters, war, strikes, government actions, pandemics, or failures of suppliers or service providers.

bottom of page